ZidBuzz believes gaming should be a source of enjoyment — not stress or hardship. That's why we provide every tool, resource, and support you need to play responsibly.
ZidBuzz upholds these principles to ensure every player enjoys a healthy and enjoyable gaming experience.
Set a daily, weekly, or monthly budget — and only bet what you can afford to lose. Never go beyond your limit.
Decide in advance how long you will play each day. Spending excessive time gaming is one of the first signs of addiction. You can activate a session timer on ZidBuzz.
Gaming should be a form of entertainment, not a source of income. Playing under pressure to win money takes all the fun out of it.
Don't chase losses with bigger bets out of frustration. Take regular breaks — ZidBuzz makes it easy to step away whenever you need to.
Don't hide your gaming from family or friends. Being open makes it much easier to stay within your limits.
If you feel something is wrong, reach out to ZidBuzz Support right away. Asking for help takes courage, not weakness.
Responsible gaming means playing in a way that adds enjoyment to your life, not problems. ZidBuzz always wants its players to enjoy gaming with a healthy mindset and within their own limits.
Online gaming is growing fast in Bangladesh, with millions of people spending time on various platforms every day. That's fine, as long as it stays in check. But for some, gaming can develop into an addiction that affects family life, work, and financial stability.
Responsible gaming at ZidBuzz isn't just a policy — it's a core commitment. We believe that building a sustainable gaming environment means ensuring the wellbeing of every player.
The bottom line: Play only when gaming is fun. If it starts causing stress, anxiety, or financial strain, stop and seek help. ZidBuzz is always here for you.
Responsible gaming is built on a few core principles: awareness, control, limit-setting, and seeking help when it's needed. ZidBuzz is ready to support you in every one of these areas.
Be alert if you notice any of the following signs in yourself or someone close to you. These may indicate problematic gaming behaviour:
If you notice 3 or more of the signs above, please contact ZidBuzz Support now. We're here to help, without judgment.
ZidBuzz offers a range of powerful tools to help you stay in control. They're completely free and can be activated easily from your account settings.
Set a maximum daily, weekly, or monthly deposit limit.
Gaming will automatically stop once your losses reach a set limit.
Set a maximum duration for each gaming session. You will be logged out automatically when time is up.
Take a break from gaming for a set period (1–30 days). You won't be able to log in during this time.
You can easily turn off bonus and offer notifications whenever you like.
You can self-exclude from ZidBuzz for anywhere from 6 months to permanently.
To access all tools: Account Settings → Responsible Gaming Go to the section. If you run into any issues, let our support team know.
Setting limits is the most effective way to game responsibly. It's simple to do at ZidBuzz — here's a step-by-step guide:
Log in to your ZidBuzz account and click on the profile icon.
Go to "Account Settings".
Click on the "Responsible Gaming" tab.
Set a deposit limit, loss limit, or session time limit — whichever you need.
Enter the amount or time and press the "Save" button. It takes effect immediately.
Important: Reducing a limit takes effect immediately. However, requests to increase a limit are applied after a 24–48 hour delay — this is intentional, so you're not making decisions in the heat of the moment.
If you feel gaming is getting out of control, self-exclusion is a powerful option. Through ZidBuzz's self-exclusion feature, you can suspend your account for a set period or permanently.
6 months to 1 year. You may reapply once you've recovered.
1–5 years. Your account cannot be reactivated during this period.
Account permanently closed. Cannot be reopened under any circumstances.
To start a self-exclusion, email support@zidbuzz.biz with the subject "Self-Exclusion Request" or let us know via live chat. We'll process it within 24 hours.
Answer the questions below to find out where your gaming habits stand. Honest answers will give you the most accurate result.
Questions about your gaming habits over the past 3 months. How many apply to you?
ZidBuzz strictly enforces an 18+ policy. Use of ZidBuzz by anyone under the age of 18 is strictly prohibited.
If you suspect your child is accessing online gaming sites:
If we confirm that a minor holds an account, we will immediately close it and arrange a refund of any deposited funds.
You don't have to face a gaming problem alone. ZidBuzz and various organisations are here to help:
Our trained support team is available 24/7.
support@zidbuzz.biz
Live Chat (24/7)
Gaming addiction is a mental health condition. Please seek help from a professional counsellor.
National Mental Health Helpline: 16789
Talk openly with someone you trust. Their support is your greatest strength. Hiding a problem only makes it bigger.
For severe addiction, please reach out to your nearest government or private mental health centre.
There's no shame in asking for help. ZidBuzz values every player's wellbeing above any win.
Gaming at ZidBuzz isn't just about winning — it's a safe, enjoyable, and responsible experience. Join us today and play on your own terms.